something on your mind?
contact our team
We’d love to hear from you. Contact us for any inquiries or support.
Tasting room & Events
From intimate tastings to lively celebrations, The Set is always up to something. Contact us for a private tasting or let us know if you have questions about a future event.
Wine Club & Customer support
We’re here to assist you on any wine club, product or shipping questions. Drop us an email.
Looking for Trade Info?
Wine labels, info sheets, and more can be found on our Trade Page.
Need Something else?
Don’t hesitate to reach out! Text us at (805) 221-7320, or click the bubble on the bottom right
Frequently Asked Questions
FAQS
Where do you ship wine?
We currently ship to 13 states: AL, CA, CO, CT, GA, IL, LA, MA, NJ, NY, PA, TX, WA.
However, we’re always working on adding more. So if you don’t see your state listed, please email us at Team@TheSetWines.com to inquire about the status of your state.
Do I need to be present and/or sign for my wines upon delivery?
100%. Shipping carriers are federally required to make sure someone 21 years or older is present when alcohol is delivered. We know you live where you say you live. But the carriers don’t.
What happens if I'm not there to receive my wine club shipment?
The delivery carrier will typically attempt delivery three times before returning the package to the sender. We recommend shipping to a business address where someone is available during business hours or to an address where you know someone 21+ will be available to sign. If you know you’ll be away, reach out to Team@TheSetWines.com and we can hold your shipment until you return.
Do you hold shipments due to extreme weather?
Absolutely! There’s nothing worse than having your wine arrive after it’s been traveling in extreme hot or cold temperatures. Our fulfillment warehouse keeps an eye on the weather along the Ground routes, and at your destination, to determine the best time to ship. During Summer or Winter months, opting for expedited shipping is highly recommended to help ensure your wines arrive in tip-top shape.
Do you have a Tasting Room?
We don’t have a formal brick and mortar tasting room (yet!), but we would love to find a time to share our wines with you. Email Dan@TheSetWines.com to get an appointment scheduled and we’ll set up a place in the Santa Ynez Valley to meet and taste through he line up.
Do you have any events throughout the year?
Of course we do! We host several release parties, winemaker dinners, and pop-up tastings throughout the year. Wine Club members get first access to these events, many at discounted rates. Check our Events page for the latest lineup or subscribe to our newsletter to stay in the loop.
Do you offer industry discounts or an industry wine club?
Yes! We have an Industry Wine Club similar to the Like It Subscription model, but instead of points, you’ll receive 20% discount on all wines. We’ll let you know when it’s time for you to choose your selections, quantity of your choosing, or you can let the DJ choose the set list. To inquire about joining the Industry Club, reach out to Team@TheSetWines.com.
Why are you called "The Set"?
The name has multiple layers of meaning. It refers to our set of wines, our winemaker, Christopher’s, passion for music, the setting of our vineyards, and musical elements like drum sets and set lists. Just like how everyone experiences wine differently, we love that the name can be interpreted in your own way. It’s part of our belief that wine, like music, is a personal experience.
How do I contact someone?
The easiest way to reach us is by email at Team@TheSetWines.com.
